Popular Diagnostic Centre Ltd.
Cutting downtime 60% with PRD-driven deployment
- My role
- Product Owner / Delivery Lead
- Period
- [TODO]
- Track
- Delivery & product
Outcomes
- 60%reduction in downtime vs. previous implementationVerified
The problem
The previous Diagnostic Management System implementation suffered downtime that interrupted diagnostic operations.
What I did
- Wrote detailed PRDs covering the failure modes of the prior implementation, not just the happy path.
- Managed the deployment sequence and cutover.
Constraints
- Live diagnostic operations, where downtime has clinical consequence
- ISO 27001 aligned change control
Stack & tools
- Jira
Hiring for a delivery role?
Open to remote from GMT+6, overlapping EU mornings and the full Singapore business day
Get in touch